Privacy Policy

American eCommerce, LLC ("Company," "we," "us," or "our") operates LeadCloser.app (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this Privacy Policy carefully. By using the Service, you consent to the data practices described in this policy.

1. Information We Collect

1.1 Personal Information You Provide

We collect information you voluntarily provide, including:

• Account Information: Name, email address, company name, job title
• Payment Information: Billing address, payment card details (processed securely by Stripe)
• Business Profile: Industry, target customer description, sales preferences, company website
• Communications: Messages you send to our support team or AI assistants
• Uploaded Data: Lead lists, contact information, and other data you upload

1.2 Automatically Collected Information

When you access the Service, we automatically collect:

• Device Information: Browser type, operating system, device identifiers
• Usage Data: Pages visited, features used, actions taken, time spent
• Log Data: IP address, access times, referring URLs
• Cookies and Tracking: Session cookies, analytics cookies, preference cookies

1.3 Information from Third Parties

We may receive information from:

• Payment processors (transaction confirmations)
• Analytics providers
• Public databases and data providers (for lead enrichment)

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send administrative messages, updates, and security alerts
• Respond to your comments, questions, and support requests
• Personalize your experience and deliver relevant content
• Train and improve our AI models (using anonymized/aggregated data)
• Monitor and analyze usage trends and preferences
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

3. AI Processing and Data Usage

Our Service uses artificial intelligence to process your data and provide features such as lead scoring, email generation, and sales recommendations. You acknowledge that:

• Your business profile and lead data are processed by AI systems
• AI-generated content is based on your inputs and general training data
• We may use anonymized and aggregated usage data to improve our AI models
• Your specific business data is not shared with other customers

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party vendors who perform services on our behalf, including payment processing (Stripe), email delivery, cloud hosting, and analytics. These providers are contractually bound to protect your information.

4.2 Legal Requirements

We may disclose information if required by law, subpoena, court order, or government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.4 With Your Consent

We may share information for other purposes with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication mechanisms
• Regular security assessments and monitoring
• Access controls limiting employee access to personal data

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may retain certain information as required by law, to resolve disputes, enforce agreements, or for legitimate business purposes.

Upon account deletion request, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of personal information we hold about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information
• Portability: Request your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restrict Processing: Request limitation of how we use your data

To exercise these rights, contact us at privacy@leadcloser.app.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information. You can control cookie preferences through your browser settings. Note that disabling cookies may affect Service functionality.

Types of cookies we use:

• Essential Cookies: Required for Service functionality
• Analytics Cookies: Help us understand how visitors use the Service
• Preference Cookies: Remember your settings and preferences

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.

11. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected personal information from a child, we will delete that information promptly.

12. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

14. Contact Us

For questions about this Privacy Policy or our data practices, contact us at:

American eCommerce, LLC
Email: privacy@leadcloser.app
Website: https://leadcloser.app